FAQs

Covid-19 Information (Coronavirus)

Shipping

Shipping Rates and Delivery Times

Shipping to Post Office boxes

Country that DSMS E-SHOP will ship to

Shipping Company used to send your order

Shipping to multiple addresses

Payment, Taxes, Duties

Payment methods

Your Order

Placing your order

Status of your order

Cancelling your order

Exploring the DSMS E-SHOP

How the DSMS E-SHOP is organised

Registration and login

The shopping bag

DSMS E-FLASH

Exploring the DSMS E-FLASH

Upcoming E-FLASH Launches

Why does my E-FLASH order not appear in my account?

Returns, Exchanges, Refunds

DSMS E-SHOP Returns Policy

DSMS E-FLASH Returns Policy

Returning an item

Faulty or wrong item received?

Where to send returns

Privacy Policy

Our privacy policy

Terms and Conditions

Our terms and conditions of sale

Mailing List

Joining the DSMS Mailing List

Unsubscribing from the DSMS Mailing List

Size Guide

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